Your Path to Success: Real Estate Career with the Vertical Training College Student Handbook!

Welcome to Vertical Training College (VTC)—Australia’s trusted leader in vocational education. This Student Handbook (Version 4.1, July 2022) is your ultimate guide to understanding how VTC equips professionals with the knowledge, skills, and support needed to excel in their careers. Whether you’re pursuing a qualification in real estate or other vocational training, this handbook is your roadmap to success.
👉 Download the Full Student Handbook Here

Below, we explore the handbook’s comprehensive features, policies, and resources to help you maximize your learning experience.

About Vertical Training College

Vertical Training College (VTC) has been empowering professionals since its establishment in 2018. As a Registered Training Organization (RTO Code: 40793) accredited by the Australian Skills Quality Authority (ASQA), VTC delivers nationally recognized qualifications designed to meet industry demands.

• Vision: To provide high-quality education through personalized, guided, and blended learning methods.
• Core Focus: Vocational training, with a strong emphasis on the real estate sector.
• Facilities: Modern training centers across Australia.
• Expert Trainers: Licensed professionals with extensive industry and teaching experience.

Contact Information

📧 Email: [email protected]
🌐 Website: www.vtc.edu.au

What You Need to Know: Policies and Features

1. The Student Code of Conduct

At Vertical Training College, you’re part of a vibrant learning community built on respect, fairness, and collaboration. The code of conduct outlines the expectations for behavior and responsibilities during your enrollment.

Your Rights as a Student Include:

• A supportive, safe, and inclusive learning environment.
• Access to clear course information and personalized support services.
• Privacy of your personal details and training records.
• Transparent processes for feedback, complaints, and appeals.

Your Responsibilities:

• Adhere to VTC’s policies and procedures.
• Treat staff, trainers, and fellow students with respect.
• Keep your contact details updated and meet payment deadlines.
• Maintain academic integrity by avoiding plagiarism or cheating.

2. Comprehensive Support Services

Vertical Training College is committed to helping students overcome challenges, both academic and personal.

• Academic Assistance: Trainers provide tailored guidance to help you achieve competency in your courses.
• Personal Support: For non-academic difficulties, VTC offers compassionate support and referrals to external agencies if needed.

3. Training and Assessment Excellence

VTC ensures its training programs are practical, industry-aligned, and student-focused.

What Makes VTC Training Unique:

• Flexible Delivery Options: Tailored to suit various learning styles and personal commitments.
• Experienced Trainers: Highly qualified professionals with up-to-date industry knowledge.
• Competency-Based Assessment: Focused on real-world application of skills, assessed through written tasks, practical demonstrations, and case studies.

Additional Assessment Features:

• Recognition of Prior Learning (RPL): Formal acknowledgment of previous learning, work experience, or skills.
• Credit Transfer (CT): Acceptance of credits from prior studies at other Registered Training Organizations (RTOs).
• Reassessments: Provided to ensure competency, with minimal fees for subsequent attempts.

4. Flexible Policies for Enrolment, Refunds, and Rescheduling

VTC’s policies ensure transparency and fairness in all financial and scheduling matters.

Refund Policy Highlights:

• Full refund for cancellations made 10+ working days before course commencement.
• Partial refunds for cancellations closer to the start date.
• No refund for cancellations after course commencement or non-attendance.

Rescheduling Options:

• Free rescheduling with 10+ working days’ notice.
• Administrative fees for rescheduling closer to the start date.

Tuition Payment Plans:

• Students can pay in installments for full qualifications, ensuring affordability.

5. Unique Student Identifier (USI): Your Key to Training Records

Since 2015, all students undertaking nationally recognized training in Australia must have a USI.

What You Need to Know:

• A USI is essential for accessing training records and qualifications.
• It’s free and easy to create online at usi.gov.au.
• Keep your USI details handy, as they’re required for certification.

6. Privacy, Records Management, and Transparency

VTC takes data protection seriously and adheres to the Privacy Act 1988.

Key Privacy Commitments:

• Your personal information is collected solely for training and administrative purposes.
• Data is stored securely, and only authorized staff can access it.
• Information is shared with government agencies only as required by law.

Student Records Management:

• Student records are kept secure for compliance and audit purposes.
• Copies of qualifications are stored electronically for 30 years.

7. Health, Safety, and Well-Being

Your safety is a top priority at VTC.

Key Safety Policies:

• Zero tolerance for alcohol and drug use in training environments.
• Comprehensive emergency and hazard reporting procedures.
• Support for health and safety, including first aid and incident management.

8. Equal Opportunity and Anti-Discrimination

VTC fosters an inclusive learning environment free from harassment and discrimination.

• All students have equal access to training programs, regardless of background or abilities.
• VTC actively addresses issues of bullying, victimization, and harassment.

9. Feedback, Complaints, and Appeals

VTC values student feedback to improve its services.

Feedback Mechanisms:

• Surveys, forms, and direct communication with trainers or administration staff.

Complaint and Appeal Process:

• Students can raise concerns about training, assessment, or conduct.
• Complaints are resolved through discussion, mediation, or formal appeals.
• Final appeals can be escalated to regulatory authorities like ASQA.

Explore a World of Opportunities

Whether you’re pursuing a career in real estate or another vocational field, Vertical Training College offers nationally recognized qualifications to help you succeed. With expert trainers, supportive policies, and a commitment to your growth, VTC provides a learning experience that sets you up for long-term success.